Refund and Returns Policy

Hassle Free Returns

At Socal Seed Vault, we are committed to providing our customers with highest quality service on the industry. We understand that sometimes things don’t go as planned, and you need to return a product. Our return policy is designed to be as hassle-free as possible while ensuring compliance with applicable regulations.

Return Period
You may return unopened and unused cannabis seeds within 14 days of receipt for a full refund or exchange, subject to the following conditions:

Conditions for Return

Seeds must be in the original packaging, unopened, and with seals intact.
You must provide proof of purchase, such as your order number and receipt.
Returns must be pre-authorized by customer service. Please email us and we will proceed with a RMA number.

Non-Returnable Items
Due to the nature of our products, we cannot accept returns on the following:

Non Purchased Items from our s. We do not guarantee any seeds purchased outside Socal Seed Vault direct. This includes Discord, X, Market Places, etc.

Any item that has been opened, used, or tampered with.

Seeds that have been exposed to water or any other germinating conditions unless documented. Please provide us with germination method when contacting us.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the Breeder.

Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you haven’t received a refund yet, first check your bank account again. Refunds take 2 to 4 business days to clear.

Then contact your credit card company, it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.